Tag Archives: high quality service

Experience the extraordinary – the Oeschberghof in the southern Black Forrest

Extraordinary it is indeed, this jewel in the German Black Forrest. Build on its so-called 5 columns Living, Spa, Golf, Business and Event, this hotel offers something unique for any vacation wishes. No matter if you are looking for an active and sporty get-away, or just relaxation, or a surrounding, which makes creative reflection on a new business strategy possible – the Oeschberghof has it all!

It has been more than 7 years, since I first experienced the Oeschberghof myself; it was a nice gift from my mother for my birthday. She had been there before on a business trip and wanted to share the pleasant discovery with me. Nice treat, right?

Since 2008 I have become a regular visitor myself. I have given away birthday gifts to spend here, suggested the hotel for short honeymoons and brought along my best friend.

She calls this place “her own little oasis”, and is coming all the way from Italy to enjoy it.

I was contemplating for a long time, if I should actually take the Oeschberghof up in my portfolio and on my page, truly, because it is such a jewel, I didn’t want to share it with more than just my closest friends for the time being.

But now, I do believe it is time, as there is no comparable place for wellness and relax I have found in Europe so far.

Not even a one and a half hours drive from Zurich, the Oeschberghof lays close to Donaueschingen, the home of the Danube river well. It is fairly isolated though, which makes it perfect of course for the golf lovers who can currently play on 3×9 holes courses. The driving range offers 40 exercising spots, 10 of which are covered, as well as pitching and chipping surfaces and 2 putting greens to improve the short plays. There is also a 3-hole academy for beginners and the NGO association “Golffreunde Öschberghof” aims at making Golf accessible to children and youngsters to experience nature and develop concentration skills and stamina. Currently there are more than 100 young talents active.

The own Oeschberghof Golf Academy is one of 6 competitive golf-sports bases in Baden Württemberg. Even during winter time, the PGA Academy offers training possibilities in the indoor golf center or via the organized golf training trips. In case you are planning to obtain your “Platzerlaubnis” (licence to play on German courses), you can get it in only 5 days.

By 2017 there will be 2 additional 9 hole tracks and the driving range will also go through some enlargement and optimization by then.

Besides the golfing experience, there are two soccer fields available, not only frequented by amateurs. I have seen that the teams of FC Schalke 04, Werder Bremen, VfB Stuttgart and Eintracht Frankfurt have conducted their training camps here over the last years.

But golfing and soccer are definitely not the only reason you would come here. As secluded from noise, traffic and large crowds, the area around the Oeschberhof is also perfect for bike tours, hikes or simply enjoying nature.

However, personally once I have entered the main building area I will rarely leave it again. Why? – Two major reasons: the Spa and the Cuisine!

The spa of the hotel Oeschberghof is best described as 2500 square meters of “arrival, strengthening, relaxation and toning.” It deserves the name Dynamic Spa, developed together with the European Wellness Institute to strengthen body, mind and soul. This includes a large variety of treatments with la prairie, Horst Kirchberger or Ligne St. Barth products, as well as peelings, baths, wraps or massages. I have been pampered with Lomo-Lomi-Nui, Aroma, Hamam and Abhyanga massages so far and I couldn’t decide which the better, as they are all fantastic. Of course it is also the therapist that makes them special and I am strongly recommending Mrs. Lohr, as she has been my first choice over the last two years. All staff is excellent, but taste and needs are individual and therefore I guess you need to find your favorite therapist as well.

The beauty treatments are also very exquisite, and I was so glad to see that some of the staff have been there for years, specifically Ms. Zimmermann and Mrs. Lohr. This to me is a rather positive sign of a good working environment, which translates into the excellent service provided towards the customers.

Besides the spa treatments the wellness area also provides a 25×12.5m indoor swimming pool with Grander water, a sauna choice of 60 and 90 degrees, a steam bath, a laconium, Kneipp foot baths, holistic shower experiences as well as a snow iglu and a blockhouse sauna on the roof of the building.

There is also a Spa suite/ ladies spa including an infrared 50 degrees sauna, a sole steam bath and a Hamam with a own Hamam whirl bath.

From 12 am to 6pm you can help yourself at the Vital Bar with a choice of salads, deserts and snacks as well as drinks and coffee. One can relax on waterbeds, heat beds and hot stone loungers.

The gym offers a good choice of treadmills, cross trainers, bike ergometers and a power plate besides the kinesiswall. Courses like Aqua Fitness, Yoga etc. are being conducted daily, either in the dedicated course room on the sports terrace or the swimming pool area.

As I have come to know, there will be lots of changes and enlargements in the spa and fitness area starting in May 2016. The resort will stay open though and you might want to check for the variety of alternative offers. By the way, I can spill some of the new beans: there will be an infinity pool after the conversion.

The cuisine at the Öschberghof deserves a real thumbs up. Start with an aperitif at the Fair-Way bar or the Cheminée lounge before you have decided to dine at either the hotel restaurant, the restaurant Hexenweiher or the Övent hut.

The choice is between the romantic hotel restaurant, overlooking the golf course, serving a variety of fish, meat or vegetarian dishes, then the dolce vita experience at the Italian style Hexenweiher or the charming and naturalistic location of the Övent hut with a large outdoor deck and an interior that reminds me of a traditional hunter’s hut with lots of style. The Övent hut is also available to be booked for festivities and offers special events like “Weisswurst Breakfast”, Cigar nights, wine tastings, torch hikes etc.

Next to the main restaurant you will find an elegant vinoteque, some of the wine bottles on display are from 1955, the choice is immense either way. The two sommeliers can help you select the right wine from more than 450 local and international top quality wines.

After dinner, if you do like to enjoy an Absackerl (nightcap) accompanied by a cigar, the fireplace lounge is your place. More than 50 different cigars and cigarillos are available in the walk in humidor.

Concerning accommodation, the hotel offers 73 rooms, either in the main house or for pet lovers in the Dependance (the building is separately located between Golf course, parking and hotel). The rooms are 32 up to 48 square meters large. Rooms can also be connected for up to 6 persons with 3 bedrooms and 2 bathrooms.

Most of the rooms have a balcony or a terrace and are equipped with high standard bathrooms, LCD flat screens including cable and Sky TV as well as bathrobes and the most comfortable slippers I have ever used in a hotel. Wi-Fi is available for free in the whole hotel.

In case you do not bring your pet and want to use the wellness in winter, I am recommending you book a room in the main house. This way, you won’t have to walk between the houses with your slippers and bathrobe when it’s chilly outside.

For business events the Oeschberghof offers a decent amount of 9 rooms varying in size between16 square meters up to 282 square meters. One room even has an access for cars to be driven in, in case you are planning to present your prototype or similar. A team of over 5 people is supporting business events, it seems like there are no limits to what you can get. This includes modern technology, full and all day service and high quality catering.

I still hurt a bit to give away this secret bijou… All in all, should you choose to visit the Oeschberghof assure you that you will have an unforgettable stay! I hope you will cherish it just as much as I do…

Follow the Medicis’ steps – Ponte Vecchio Suites Florence

It is no surprise that the Ponte Vecchio Suites, in the heart of old Florence, are only a few steps away from the famous Ponte Vecchio itself. Opened in 2008 by manageress Valeria Raspini, the nine available Ponte Vecchio Suites offer apartment like rooms of different sizes, including all the comforts and luxury you would expect from a high-class hotel, without feeling overloaded and too busy.

Strategically located only a short walk from the name giving Ponte Vecchio, it also provides easy access to the Piazza Signoria and Uffizzi, the Duomo, Palazzo Pitti (with it’s magnificent gardens), and the Borgo San Jacopo. You can enjoy the nearness to all the main sights, but also experience the relaxation offered by the boutique suites only a short walk away.

The suite we stayed in on the first floor had two separate rooms for the bedroom and living area. The living area included a sofa, dinner table, and small kitchenette equipped with basic utensils and dishes as well as a Nespresso machine. The only downside was the fact that you had to pay for the coffee capsules and sugar was from Mc Donald’s, but the nice fruit basket made up for that small inconvenience. Breakfast, ordered in advance, is served directly to the room from a nearby bar. As an alternative, you can decide to take the short walk to the bar itself and eat there.

The spa and gym at the Ponte Vecchio is in the basement and has to be booked in advance, as it is for exclusive use. It is rather small and cold, but probably very comfortable after a hot day in the city. You can also book a massage if you desire. Highly recommended is Alessandro (+39 303 76 278) who is an experienced therapist. Beauty treatments are available as well, but need to be booked in advance as the person is external. Not sure if I would recommend the beauty service, so beware when you book it.

The excellent booking service provided by Larisa, and the very friendly personnel Elena and Tatiana at reception deserve a special mention. All three ladies went the extra mile to make sure that you feel at home, gave good recommendations for restaurants, and made any requested bookings with a smile. They were very helpful regardless of the request.

In addition to the room, we also booked a private tour through the hotel with a local guide named Paola. While her tour of Firenze was informative and provided a local view on Firenze, the one we would really recommend was the one we booked (with Paola’s help) the following day. The tour was through via florencepass.com, and Maurizio (the company’s founder) was an extraordinary tour guide. He is passionate about Firenze’s history and arts and we could have listened to him for days. In addition, he has a delightful sense of humor. On our private tour we did the Uffizi, accessed by a side entrance that saved us a ton of time avoiding the normal entrance lines. The Uffizi is great on it’s own, but with Maurizio, who knows where to go and what to look for, it became an exceptional experience.

The Vasari Corridor though was the icing on the cake. The corridor tour is private and not something you can buy a ticket for at a ticket office. It’s very limited and we felt special having the opportunity to pass beyond the locked doors into the corridor while everyone in the Uffizi looked on and wondered why we were allowed in there. It was incredible to see all the artwork hidden behind the doors that most people will never see in addition to walking the exact path that the Medici family walked from the town hall to their palace.

Tipps:
Book a private tour with Maurizio: www.florencepass.com
Park your car at Garage Lungarno, but make sure you call in advance because spaces are limited. The hotel staff will help you with that.

Garage Lungarno
Borgo San Jacopo 10/R – 50123 Firenze (FI) – Italy
Tel: +39 055 28 25 42

www.pontevecchiosuites.com

Seek and hide truffles in Siena – Taverna San Giuseppe

The choice of restaurants in Siena is just as large at the hotel choice. Some of the restaurants you can find on TripAdvisor or other sites catering to frequent travelers. Luckily we had recommendations from a friend’s wife (with support from her local colleagues) presenting us with an exclusive list of local favorites to choose from. We trusted our friends’ direct and especially authentic, Italian suggestions and were rewarded with a special experience at the Taverna di San Giuseppe. This is how fromfriendsforfriends.ch works.

The Taverna di San Giuseppe is a short walk up an inclined street leading away from the Piazza del Campo. It is somewhat hidden and a nice surprise when you find it as you are in an area where you don’t expect a restaurant anymore.

The interior is warm and inviting and really feels as though you are in a Cantina with its wooden tables and rustic walls. The owner’s son Matteo told us that the current building dates back to the year 1100 and older still, the wine cellar housed in the tufa rock of an old Etruscan house dates back to 200 BC. Opened in 1998 by Marco Neri and Lorella, a Sienese family, the restaurant used to be an auto garage and a carpenters’ workshop. Matteo could still remember the cars lined up for repair and mechanic parts hanging off the walls.

The San Giuseppe menu features several classics such a Ribolita (a hearty potage made with bread and vegetables), Brasato (braised beef or stewed with vegetables), and Bistecca Fiorentina, but the recommendation we selected was the fileto with truffels and Prunetti olive oil and the cinghiale (wild boar). Of course you will also find a great variety of homemade pasta including Gnudi, Pici, and Tagliatelle, choices of meats such as prosciutto, salumni, sausages, and finally a great choice of cheeses from the wine cellar.

When you order your food, ask Matteo for a recommendation on the wine in combination with the meals and then take a walk down to see the wine cellar while the food is being prepared.

The cellar is indeed tremendous with more than 500 labels of national and local wines, of course mostly Tuscan ones. The wine cellar can be reserved for private parties and events as well as private wine tastings and wine classes.

La Taverna di San Giuseppe is indeed a restaurant worthy of a recommendation in Siena. While the choices on the menu are vast, it is the small things that matter in the end, and for me it was the attention of the service (one waiter even brought me a little stool for my handbag), the excellent quality of food and the comfortable environment.

Tipp: Book a table after 9 pm and you will get the local environment, rather than the non-Italian visitors.

Address:
La Taverna di San Giuseppe
Via G. Dupré, 132, 53100 Siena
Tel +39 0577 42286
www.tavernasangiuseppe.it

 

Lots of love from the …liebes Rot-Flüh

The …liebes Rot-Flüh 5-star hotel, not even 3 hours away from Zürich, located by the small Haldensee, offers plenty for a romantic, relaxing weekend get-away. The wellness and spa area of the …liebes Rot-Flüh is 3000m², including different sauna, Turkish steam bath, outdoor swimming pool, relaxation area with waterbeds, Ayurveda temples, as well as an indoor pool provides enough variety for a whole weekend.

Shut the world out for some time…

The 101 rooms and suites are either very traditional Tyrolese with floor carpets, wood and colourful curtains, kitschy but high quality decoration or modern, wooden floor rooms, glass walls and classy arrangements. The rooms ranging from double comfort, double bio, comfort suite, nobel and rural suite, Cinderella junior or luxury suite, Spa luxury and Penthouse suite are either in the main house or in the attached houses, some of them offering space for up to 12 people. You will find bathrobes, slippers and even a spa bag for your things to back when going to the wellness area. You can also test Samina beds and accessories in certain rooms. When asked for Samina pillows, they were provided at no additional costs. Great service.

The spa is one of my favorite spots in the …liebes Rot Flüh. With an area over 700 m² and a wonderful water garden, the offer of massages, beauty treatments, and Hawaiian or Ayurveda rituals you will have a though choice to make. Definitely a different style than the opulent exterior and interior of the hotel, with clear lines, water, slate stone, canopy beds and water wall…

The 4 restaurants offering traditional and international cuisine are all worth visiting. The breakfast is served in the panoramic breakfast room, overlooking the Haldensee and the surrounding mountains. The oldest son of the family Huber, Christoph heads the restaurants and bars and will always make sure you have everything you need. Breakfast is incredible, fresh fruit, local cheeses, breads you can only dream of, eggs, pancakes, sausages, cold cuts, muesli… anything your heart longs for. The coffee is not ideal, but the Cappuccino at the Loch Ness Restaurant in the house will definitely make up for it. You will not want to eat any lunch after the delicious and wonderfully prepared breakfast. Even though you might skip lunch at the Loch Ness (so strange but actually pretty nice, you can have lunch in your bath robe), which includes either a soup, salad buffet or a fantastic roast beef, the Austrian afternoon coffee culture and the choices of fantastically looking cakes won’t help walking away from it.

Dinner is served at either of the three restaurants Via Mala, La Cascata Nobile or the Loch Ness. The La Cascata is rather classy, the food exceptionally good, and the selection of wines is vast. The Via Mala invites you to dive into tradition and past, a main room, beer garden like, small cosy side rooms, all in their special, lovely decorated style. It feels like you are walking into a small Tyrolese village. Also here, the food is exceptional, the Wiener Schnitzel probably even better than the one at Figlmüller in Vienna.

…the Wiener Schnitzel probably even better than the one at Figlmüller in Vienna

You will find yourself sitting at dinner, when all of a sudden the room darkens, lightning and thunderstorm noise fills the air, the waterfall from the first floor turns into a wild river… it is really something you need to experience.

After dinner the cigar and whiskey lounge invites for a smooth fade out of the day, the only downside of it is though, that the doors to the cigar lounge are open, which means the smoke doesn’t stop from going into other rooms as well.

Last but not least… you might be a little shocked by the pink outside of the hotel, amazed by the kitsch and old, and not at all shabby feel (walls painted, colors, decoration) but it is definitely very special and it will grow on you by the time you experienced everything.

Highlights: Service and friendliness or staff and Huber sons Christoph and Alexander, nails done by Rita, massage by Denis, food in all restaurants, surrounding and location for great cross country skiing, skiing and walks…